Professional Services Automation
Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.
PSA software is used to manage the delivery of client projects, and the resources which are required for those projects, such as skilled personnel and equipment. Typically, functions include project management and documentation, time recording, billing, and reporting.
Many PSA systems are integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems. Those familiar with ERP software may like to think of PSA as an ERP system for a services organization.
Related APEX Wiki Articles
The Unbundling of the Corporation
Here is an interesting article from the New York Times on the impact the credit crisis is having on corporate models.
Part of the article discusses the transformation of corporate...
Read more about The Unbundling of the Corporation...
Whose cloud is it anyway?
We were invited to demonstrate our Referral Management Solution at Friday's Cloud Computing Roundtable, put on by TechCrunch. The provocative title of the event was "Whose cloud is it anyway?", and TechCrunch invited a who's who in cloud computing...
Read more about Whose cloud is it anyway? ...